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Workforce Development

Workforce Development

Online Training Courses for Businesses

​​​​Join our open enrollment courses.

Virtual Technology

A Two-Part Series

There is a myriad of technologies to stay connected to clients, customers and co-workers, but which technology works best for you and your business?  In this Virtual Technology overview learn tips, tricks and technology how-to for platforms such as Zoom, Google Hangouts, Skype, and even Facebook Live. 

Tuesday, 4/21 & Thursday, 4/23

10 a.m. - 12 p.m. Part 1​

Tuesday, 4/28 & Thursday, 4/30

10 a.m. - 12 p.m. Part 2

Managing the Virtual Workplace

Virtual workers and virtual teams are an essential part of today's workforce. More than ever, people are using technology to work anywhere, anytime. In this course you will create a virtual workplace strategy, plan and lead virtual meetings, use technology to support your virtual workplace.

Monday, 5/4 & Wednesday, 5/6

10 a.m.- 12 p.m.​

Virtual Team Building

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you participants the knowledge to work with these challenges and succeed in a growing global workforce.

Tuesday, 5/5 & Thursday, 5/7​

10 a.m. - 12 p.m.​

Stress Management: Finding Calm among the Chaos

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This workshop explores the causes of such stress and suggests general and specific stress management strategies that people can use every

Tuesday, 5/12 & Thursday, 5/14​

10 a.m. - 12 p.m.​

Motivating Your Workforce During Uncertain Times

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This workshop will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

Tuesday, 5/19 & Thursday, 5/21​

2 p.m. - 4 p.m.​

Delivering Great Customer Service During a Pandemic

The sharp rise in the number of people infected and quarantined because of COVID-19 is pushing more and more businesses to remote working. Keeping the business running without disruptions is a tall order when your entire support team goes remote suddenly more so at a time when customers need them the most. By learning and applying various virtual customer service techniques, participants will
provide support and high-quality service to customers.

Tuesday, 6/2 & Thursday, 6/4​

10 a.m. - 12 p.m.​

10 Soft Skills to Succeed in a Virtual Workplace

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this workshop. Participants will begin to see how important it is to develop a core set of soft skills. By managing and
looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career.

Tuesday, 6/9 & Thursday, 6/11​

2 p.m. - 4 p.m.​

Office 365

Microsoft Office 365 is a subscription-based online office and software services suite, that incorporates access to online services such as cloud storage with the portability of Office Online. This course aims to teach users of Office 365 how to learn basic tasks using the included apps and services. Experienced users who have little to no experience with Office Online, and Microsoft Teams, will also benefit greatly from this course.

Tuesday, 6/16 & Thursday, 6/18​

10 a.m. - 12 p.m.​

Netiquette in the Digital World

The pace of the development of new technology is accelerating, and we find ourselves becoming increasingly dependent on technology to communicate with each other. As a result, we find ourselves spending more and more time living in a ‘digital world’. Clearly, for many people, online interactions are replacing real world one-to-one interactions. Therefore, it is vital that the concept of ‘Digital Citizenship’ is
understood. The appropriate use of technology needs to be appreciated by everyone.

Tuesday, 6/23 & Thursday, 6/25​

10 a.m. - 12 p.m.​

Excel Mini Workshops

The Mini-Excel workshops are designed for individuals looking to learn the basic essential features of Microsoft Office Excel. In each 2-hour class, you will learn how to create and format worksheets; utilize graphs and charts; gain an understanding of basic formulas and functions; work with tables and pivot tables.

6/5, 6/12, 6/19 & 6/26

10 a.m. - 12 p.m.​

Employers must provide Federal Identification Number in order for employees to participate.

Benefits of Online Training

for Employees:


  • Each online course is facilitated by an expert instructor.
  • Our virtual classroom eliminates the need for a physical training space.

  • Classes are 4 hours in length, two days a week 2 hours each.
  • New courses each week.​


Cindy Phillips