Note: Please be advised due to the Coronavirus the campus is closed. You may experience a longer period of time from the time your aid pays to your account until the business office cuts a refund check (if this aid creates a credit on your account). The business office has final determination on issuing refund checks.
Students who are eligible for a refund may use a portion of
it to purchase books and supplies at the start of the semester. This
process is referred to as receiving a "book voucher."
Book
vouchers are issued electronically by the Business Office, and are
available only during designated periods during the term. The
availability of book vouchers depends on when the student's financial
aid application is reviewed and if the aid has been awarded to their
college account.
Students must first check with the
Business Office to see if they qualify for a book voucher. If they do, eligible students should go directly to the
College Bookstore to purchase their textbooks and supplies.
Note: students must present a copy of their Student Detailed Schedule and a valid college ID, as per the Bookstore policy.
Expired Book Vouchers
When a book voucher expires, a
student's account is adjusted to reflect the actual amount he or she
spent at the bookstore using the book voucher. If a student's source of
outside funding (i.e., grants, loans, third-party scholarships) does not
pay, it is the student's responsibility to pay this charge.
Frequently Asked Questions
What is a book voucher?
Book vouchers are
given to students who receive funding (i.e., grants, loans, third-party
scholarships) that exceeds the total cost of tuition and fees on their
term bills.
When are they issued?
Book vouchers typically
are issued one week before the start of the fall and spring semesters
and on the first day of the semester for winter and summer terms.
How much may I receive?
Book voucher amounts
are determined by the number of credits a student takes and how much
excess funding is available. The maximum amount a student may receive
is:
If students require a larger book voucher than the maximum amount, they must contact the Business Office.
How do I find out whether I will receive a voucher?
During
book voucher periods, students may find out their book voucher amounts
by checking their Portal or by contacting the Business Office.
How do I check the student Portal?
Students should follow these steps to access their Portal:
Log into the Portal on the Rowan College homepage
Click the "Self-Serv" icon (top right)
Select "Student & Registration Records"
Click "Student Account"
Then select "Account Summary by Term"
How do I obtain my voucher?
All book vouchers
are sent electronically to the Rowan College Bookstore. If students have
a book voucher charge on their accounts during the designated period,
they may go directly to the Bookstore.
Note: students must bring a copy of their college ID and Student Detail Schedule, as per the College Bookstore policy.
If they do not have book vouchers and are eligible, they must contact the Business Office for additional assistance.
Do I need to pick up something from Financial Aid and take it directly to the bookstore, or can it all be done online?
Students do not need to pick up anything or obtain a physical voucher. Book vouchers are sent electronically to the bookstore.
May I purchase school supplies, such as notebooks and day
planners, at the bookstore with the allotted amount on my book voucher?
Yes, students may use their book vouchers to purchase school supplies at the bookstore.
Refund Information
After all tuition and fees have been
deducted, students may receive a refund. Refunds are processed by the
Business Office beginning the sixth week of each semester or within 14
days of financial aid disbursement. Refunds are processed and issued on
a weekly basis thereafter until the conclusion of the semester.
Students can learn more about the refund schedule and college policy on
the
Business Office website.
Refund
checks are mailed to the student. Under no circumstance can refunds be
picked up at the college. Students must verify their mailing address is
correct, either by checking this information at the Department of
Student Records or on the Portal. All address changes must be made
through Student Records in the Student Services building.
Check Status of Refund
Students may check the status of
their refunds by viewing their term bills on the Portal. If a student
has a refund charge on his/her account summary and the term balance is
$0, the refund has been processed and is on its way to being printed and
mailed.
How to View the Account Summary by Term:
Log into the Portal
Click the "Academics" tab
Click "Term Bill" link under the "View or Pay My Bill" tab
