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Students getting advisement from Rowan College staff

Advisement at Gloucester

Express Advising

​​​​​​​​​Effective April 20, 2020, Virtual Express Advising will be available to all students through QLess virtual line.

3 Ways to join the Virtual line!
1. Download the QLess Mobile App
2 Text "rowansj" to (972) 972-9819 and follow the prompts.
Text Commands
L - Leave the line, use this command when you need to exit a particular line.
S - Status update, use this command when you want an update of your wait time and place in line.
M - More time, use this command to request additional time if you know you won't arrive in time.
H - Help, use this command to get additional assistance with QLess.​

3. Enter the virtual line by visiting rcsj.edu/gc/qless 

Virtual Express Advising can assist you with the following:

  • Changing your Program of Study
  • Withdrawals
  • General Program Questions
  • Student Support Services
  • Transfer Questions
  • Course Registration (during open registration periods only)
  • Variances
  • ​​Resource Questions​

Once you are in line, QLess will:
  • Send you an estimated wait time (estimates vary according to the number of people in line ahead of you).
  • Allow you to ask for more time if it does not fit your schedule.
  • Alert you when you are 5 minutes away from meeting with an advisor.​
How Virtual Express Advising works:
  1. When it is your turn to see an advisor, you will receive a text message indicating you are at the front of the line.
  2. An advisor will call the phone number provided when you signed into the virtual queue.
  3. The advisor will send all documents that were created during your advising session to your RCSJ email address.
  4. Forms such as Change of Major, Manual Registration, and Withdrawals will require the student to reply to the email that is sent indicating that you agree to the terms and conditions as outlined on the supplied document.  Failure to send this reply will prevent your request from being processed.

Express Advising is available during the following hours:
Monday 9am-4:30 pm
Tuesday 9am-4:3pm
Wednesday 9am-6:3pm
Thursday 9am-4:3pm
Friday 9am-4:3pm


​​QLess Text Commands

L - Leave the queue
Use this command when you need to exit a particular queue.

S - Status update
Use this command when you want an update of your wait time and place in line.

M - More time
Use this command to request additional time if you can't be in the area. (Max 2 times)

H - Help
Use this command to get additional assistance with QLess.

W - Switch
Use this command to switch from text to voice call updates.

N# - Notify me in XX minutes
Use this command to let QLess know when to send an alert.


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Gloucester