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A Message from Provost Rickards on Grades
As students restart courses online on 3/30, Provost Rickards offers information for students on grading. Most Student Services continue to be available remotely. All College campuses will be closed until further notice.
Technical Support at Cumberland

Technical Support at Cumberland

Help Desk

​​​Get Technical Help Here
Announcements: No IT Announcements at this time.

Please review or download our Technology FAQ sheet first as it may provide answers to your questions.

WebAdvisor Self-Service ​​(Registration system)
Webadvisor is a Course Registration and Information Management System.

Students are able to register for courses, search for courses, view class schedules, make a payment, view grades, and more...
Faculty are able to access their advisees, rosters, and academic audits for the active students within their departments, and more...
Employees are able to view pay advices, submit timesheets, create purchase requisitions, and more...

Go to WebAdvisor login instructions.

The college uses a cloud email system powered by Google. Students and Employees are provided an email account to be used primarily for Academic purposes. All Rowan College - Cumberland official communication is sent to college email account. For students, this may include the following: Financial Aid, Registration, Graduation, Payment Information, Campus Events, General Information, and much more. For employees, this may include t: Emergency announcements and other campus communications. Login to Gmail.

Blackboard / Online Courses
Blackboard is a learning management system used by ONLine or HYBrid courses and some traditional courses. Through Blackboard students have 24/7 access to download or view class materials, submit assignments, take scheduled exams, read and contribute to class discussions, communicate with the instructor and other students, and receive feedback.

- Complete the Blackboard Technical Support form or
- call Judy at 856-691-8600, 1380 (during regular work hours) or Brandon at 856-691-8600, 1379 or
- email (during off-hours or weekends) or
- visit The Perkins Open Lab, Academic Building.

Starfish is a communication tool that helps support student success by helping identify students who are at risk or doing well, connecting them with advisors and student services, and much more. Students can setup their ownprofiles. (See instructions.)..At CCC, Starfish is accessible within Blackboard under Tools.

- call 856-691-8600, 1273 or email
- visit Student Center Advisement Office

EllucianGo App
EllucianGo mobile app helps you stay connected at your fingertips. You'll have access to great features that make your campus experience more effective, more efficient, and more fun. Start using it today to view class schedules, register/drop/withdraw, make payments, view grades, notifications, campus maps, and much more.

To access EllucianGo App:
1)  Go to the Apple Apps Store or Andriod Google Play search for EllucianGo.
2) After installation search for "Rowan College - Cumberland".
3) For the secured section use your WebAdvisor username and password.

Emergency Notification
The college uses an Emergency Alert System called Blackboard Connect. Employees are encouraged to register for the Emergency Alert System. Bb Connect contacts students, faculty, and staff through email accounts, text messages to cell phones, and phone calls to home and cell phones. Emergencies can include but not limited to violent threats, evacuations, weather warnings, and other campus hazards or closings. ​

Pearson MyLabsPlus
- speak with your instructor first
- Tech Support (Students): 800-677-6337
- Professors: Pearson's support site
- Students: Pearson's support site

- call Judy @ 856-691-8600, 1380 (during regular business hours)
- email (during off-hours, weekend)
- visit The Perkins Open Computer Lab, Academic Building

Kurzweil Education
Assistive technologies that provide accessible learning and parity across devices, offering simpler experience that engages students in learning.
- Users can download the full version (Web License) from this link: Once downloaded and installed users can login with their Kurzweild ID and password (8 digit birth date).
- Additional plug-ins are available for Firefox and Chrome on the following website: Kurzweil Education, installation and troubleshooting (Chrome/Firefox) 
- Support for Students - call Meredith Vicente, Senior Director of DSS, at (856) 691-8600, extension 1282 or Dotty Perna, Technical Assistant III, at (856) 691-8600, extension 1445.

CoursEval (course evaluation system)
CourseEval is the online course evaluation system. Students can provide feedback to help with improving the courses, curriculum, and much more. Go to CoursEval login instructions.
- call 856-691-8600, 1480
- email (during off-hours or weekends)

Classroom Technology (computer, projector, SMART Board, VCR/DVD, ELMO document cameras)
- 8am to 4:30pm Support: 856-691-8600, 1411 or email
- 5pm to 10pm Support: 856-691-8600, 1479 or email

08:00 am to 05:00 pm - 856-691-8600, 1411 or
05:00 pm to 10:00 pm - 856-691-8600, 1479 or