​COACHING & MENTORING

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Tues & Thru.,                     9/5 & 9/7             9-12       Live Online
 2 sessions: 6 hrs., CEU 0.6
 
LEAN PROCESS IMPROVEMENT
Our Lean Process workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. The program consists of 14 sessions which include: Understanding Lean, The Toyota Production System, The five Critical Improvement concepts, Understanding Value with the Kano Model, types of Waste, The plan, Do, Study, Act (PDSA) Cycle, Using the R-DMAIC-S Model,
Lean thinking tools, Kaizen Events, Data Gathering and Mapping, A Plan to Take Home.

Mon, Tues, Wed, Thru,  9/11, 9/12, 9/13, & 9/14   9-12   Live Online                                         4 sessions: 12 hrs., CEU 1.2 

 
SIX SIGMA: ENTERING THE DOJO
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

 Tues, Wed, Thurs                             10/10, 10/11, 10/12, 10/13 9-12 Live Online

 4 sessions: 12 hrs., CEU 0.12

 
SUPPLY CHAIN MANAGEMENT
Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly. With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Tuesdays                                             9/19 & 9/26        9-1          Live Online
 2 sessions: 8 hrs., CEU 0.8
 
BUILDING CONFIDENCE & ASSERTIVENESS
Confidence and assertiveness are skills that can be developed and beneficial to everyone, no matter their career or job position. The Building Confidence and Assertiveness course will provide participants with the tools to overcome fear, gain personal empowerment, and inspire confidence in others. By believing in our potential and the positive changes that we can make, we are able to grow personally and professionally.

Tuesday & Thursday                       10/3 & 10/5        9-12       Live/Online
2 sessions: 6 hrs., CEU 0.6
 
CREATIVITY: THINKING OUTSIDE THE BOX
This course will provide you with informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, in which employees will feel confident in expressing their ideas. Be mindful that there is creativity in all of us. When this creativity emerges, powerful opportunities and advancements will happen.

Tuesday & Thursday                       10/17 & 10/19   9-12       Live/Online
 2 sessions: 6 hrs., CEU 0.6                               

NEGOTIATION SKILLS
The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

10/31 & 11/2      9 -12      Live/Online
2 sessions: 6 hrs., CEU 0.6
 
PUBLIC SPEAKING: PRESENTATION SURVIVAL SCHOOL
A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two-day workshop, you will master the skills that will make you a better speaker and presenter.

 11/7 & 11/9        9-1          In-Person
 2 sessions: 8 hrs., CEU 0.8
2/6 & 2/8             6-9 pm  Live/Online
 2 sessions: 6 hrs., CEU 0.6
 
STRESS MANAGEMENT
The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.

11/18                     9-1          Live/Online
 1 session: 4 hrs., CEU 0.4
 
INCREASING YOUR HAPPINESS
This workshop will examine the possibility of increasing happiness through the power of positive thinking. Happiness will spread throughout your organization, and have a positive effect on everyone. With our Increasing Your Happiness workshop your participants will engage in unique and helpful ways to increase their happiness. This increase in happiness will have a robust effect on their professional and personal lives. Increase happiness will improve communication skills, increase productivity, and lesson absenteeism.

11/28 & 11/30   9-12       Live/online
2 sessions: 6 hrs., CEU 0.6 
 
 
CUSTOMER SERVICE
The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

12/12 & 12/19   9-12       Live/Online
2 sessions: 6hrs., CEU 0.6
 
BASIC BUSINESS MANAGEMENT: BOOT CAMP FOR BUSINESS
This workshop will help you teach participants how to: Apply the best methods for creating, leading, and managing their own business, Establish an organizational framework through operations, finance, and leadership, Set up an effective and efficient system for hiring, retaining, and succession planning, Start researching and designing their strategic plan, Describe the essential elements of marketing, sales, and their company brand, and Apply financial and accounting terms correctly.

1/9, 1/11, 1/16, 1/18 6-9 pm     Live/Online        
 4 sessions: 12hrs., CEU 1.2​                                                                                                    

BUSINESS ETIQUETTE: GAINING THAT EXTRA EDGE

If you have ever had an awkward moment where : You do not know which side plate is yours, You cannot remember the name of someone when attending a meeting, You have ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you are not even aware you make. This workshop will help you handle most of those socially difficult moments. You will have an extra edge in areas you may not have given a lot of thought to before.

 1/23 & 1/25        6-9 pm  Live/Online
 2 sessions: 6 hrs., CEU 0.6
 
UNCONSCIOUS BIAS
We make decisions based on knowledge, experience, personality, and needs – what skill set must be recruited for your organization, for example, or getting a new car that fits your growing family. We also make decisions based on preferences unseen – where we grew up or lessons learned in childhood, for example – may lead us to favor a certain car over another, or a certain person over another based – not on qualifications – but on appearances, culture, or 'something I just can't put my finger on.' This one-day course will give you the information and tools to define and understand unconscious bias, identify potential biases in your personal life and in your workplace, and develop plans to reduce these biases for the benefit of you, your workplace and those with whom you interact.

 1/30 & 2/1          9-12       Live/Online
 2 sessions: 6hrs., CEU 0.6

DYNAMIC SALES PRESENTATIONS
A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need. This one-day workshop will show you how to create a winning proposal and how to turn it into a dynamite sales presentation.

1/20 & 1/22        9-12       Live/Online        
2 sessions: 6 hrs., CEU 0.6
                                               

DIVERSITY, INCLUSION, & EQUITY
This course aims to help participants better understand and address issues of diversity, equity, and inclusion, while giving participants the opportunity to challenge their views and opinions. Through this engaging, interactive training, we hope to help open dialogue with real world examples of behaviors and beliefs.

3/5 & 3/7             10-12     Live/Online
2 sessions: 4 hrs., CUE 0.4
 
GETTING STUFF DONE: PERSONAL BOOT CAMP
Why are there so many different organizational systems and time management methods out there? The answer is simple: it's like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. Over the course of this two-day workshop, we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!

3/19 & 3/21        1-4          Live/Online
2 sessions: 6 hrs., CEU 0.6
 
OVERCOMING OBJECTIONS TO NAIL THE SALE  
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

 3/26 & 3/28        1-4          Live/Online
 2 sessions: 6 hrs., CEU 0.6

​This course will introduce you to Microsoft Excel basics.
including creating spreadsheets, formulas, functions, text
formatting and charts. At the completion of this course,
you will be able to perform basic Excel skills such as
modifying an existing worksheet, building worksheets,
copying and moving cells and much more.

Wednesday                        9/6                         6-10pm Live Online: 4 hrs., CEU 0.4
Saturday                              9/9                         9-1          In-person: 4 hrs., CEU 0.4
Tuesday                               10/11                     9-1          In-person: 4 hrs., CEU 0.4
Saturday                              10/14                     9-1          Live Online: 4 hrs., CEU 0.4
Monday & Wed.               11/6 & 11/8        6-9pm   In-person: 6 hrs., CEU 0.6
Saturday                              12/2                       9-1          In-person:  4 hrs., CEU 0.4
Tues. & Thurs.                   12/5 & 12/7        9-12       Live Online: 6hrs., CEU 0.6
Mon. & Wed.                     1/8 & 1/10           6-9pm   Live Online: 6 hrs. CEU 0.6
Saturday                              2/3 & 2/10           9-1          In-person: 8 hrs., CEU 0.8
Tues. & Thurs.                   2/6 & 2/8             9-12       Live Online: 6 hrs., CEU 0.6
Tues. & Thurs.                   3/5 & 3/7             6-9pm   Live Online: 6 hrs. CEU 0.6

EXCEL INTERMEDIATE
PREREQUISITE: EXCEL FOR BEGINNERS
This course covers using multiple worksheets and
workbooks, linking multiple worksheets and workbooks,
advanced formatting, using list and tables, sorting and
filtering featuring and working with styles and themes.

Wednesday                        9/13                       6-10pm Live Online: 4 hrs., CEU 0.4
Saturday                              9/16                       9-1          In-person: 4 hrs., CEU 0.4
Wednesday                        10/18                     9-1          In-person: 4 hrs., CEU 0.4
Saturday                              10/21                     9-1          Live Online: 4hrs., CEU 0.4
Tues. & Thurs.                   11/14 & 11/16   6-9pm   In-person: 6 hrs., CEU 0.6
Saturday                              12/9                       9-1          In-person: 4 hrs., CEU 0.4
Tues. & Thurs.                   12/12 & 12/14   9-12       Live Online: 6 hrs., CEU 0.6
Mon. & Wed.                     1/15 & 1/17        6-9pm   Live Online: 6 hrs., CEU 0.6
Tues & Thurs.                    2/13 & 2/15        9-12       Live Online: 6 hrs., CEU 0.6
Saturday                              2/ 24 & 3/2         9-1          In-person: 8 hrs., CEU 0.8
Tues. & Thurs.                   3/12 & 3/14        6-9pm   Live Online: 6 hrs. CEU 0.6

PREREQUISTE: EXCEL INTERMEDIATE
This course demonstrates advanced data analysis,
collaborating on workbooks with other users and
automating workbook functionality. This course covers.
creating sparklines and map data, forecast data, advanced.
functions such as pivot tables and charts, exporting and
importing data, lookups and analytical options.

Wednesday                        9/20                       6-10pm Live Online: 4 hrs., CEU 0.4
Saturday                              9/23                       9-1          In-person: 4 hrs., CEU 0.4
Tuesday                               10/24                     9-1          In-person: 4 hrs., CEU 0.4
Saturday                              10/28                     9-1          Live Online: 4 hrs., CEU 0.4
Monday & Wed.               11/27 & 11/29   6-9pm   In-person: 6 hrs., CEU 0.6
Saturday                              12/16                     9-1          In-person: 4 hrs., CEU 0.4
Tues. & Thurs.                   12/19 & 12/21   9-12       Live Online: 6 hrs., CEU 0.6
Mon. & Wed.                     1/ 22 & 1/24       6-9pm   Live Online: 6 hrs. CEU 0.6
Tues. & Thurs.                   2/ 27 & 2/29       9-12       In-person:  6 hrs. CEU 0.6
Saturday                              3/9 & 3/16           9-1          In-person: 8 hrs. CEU 0.
Tues, & Thurs.                   3/26 & 3/28        6-9pm   Live Online: 6 hrs., CEU 0.6               

PowerPoint
This course will assist students to understand the basics of PowerPoint to include the use of pictures, Word art, inset tables, diagrams, use the slide feature and make presentations.

 Wednesday                    2/21 & 2/28        6-9pm   Live Online: 6 hrs., CEU &0.6 

​​To Register for classes:

Allen Magid 856-468-5000 x5503​​​