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Students in the Academic Support Center

Tutoring at Gloucester

Frequently Asked Questions

Where is the Academic Support Center located?

The Academic Support Center is located in room 603, above the College Store. ​

Who are the tutors and how are they selected?

All tutoring sessions are held by well-trained and qualified tutors. The Academic Support Center Tutors are some of RCSJ's finest students. They are approved by the academic department in the subject(s) they will be tutoring. Tutors also include adjuncts, graduate students and retired professionals.

Who can use the tutoring services and how much does it cost? 

Tutoring is free for all currently registered RCSJ students.

Do I need an appointment?

No. We offer drop-in tutoring. We have tutors available for most subjects throughout the week. Stop by anytime to check tutors' schedules for your classes. You may be able to get help immediately.

I work during the day. Is the Academic Support Center open in the evening or on weekends? 

Yes, the Center does have evening hours. Check the posted schedule for the evening hours. 

What online tutoring help is available?

The Academic Support Center has three online services to help you:

  • Thinking Storm: Online support for most subjects, available 24/7. Access online tutoring through the RCSJ Portal .  
  • Ask a Tutor: Submit a quick question or homework problem to a tutor by using the Ask a Tutor Form located on the ASC's homepage.
  • Zoom– students wanting a face-to-face tutoring session may send a request through the Ask-a-Tutor link.​

How do I join the online tutoring session?

After requesting an online tutoring appointment, the tutor will send you a tutoring session invite with a link to join the session.

If I'm doing well in my class, can tutoring help me do even better? 

We hope so.  The Academic Support Center is a learning enhancement center designed to assist students who are having difficulty in a course as well as those who are doing well. Students who are doing well may need to fine-tune concepts or practice new concepts.  

How do I get started at the Academic Support Center?

Review the tutoring schedule, arrive with everything you will need, sign in to TutorTrac with your Student ID number, and the front desk staff will usher you to your tutor.

What do I do when I get there? 

The Academic Support Center at Rowan College makes it as easy as possible to use for students. You simply stop at the front desk. Staff will ask you to log in to the computer, so you will need to know your student ID number. Then you're ready to work with an available tutor.  

If I use the Academic Support Center once, am I making a commitment to using this service all semester? 

No. Students may use the Academic Support Center as many or as few times as they need. Some students find that one visit is all they need to clarify a concept and get them back on track. Students who are struggling with a difficult subject or major may choose to sit with a tutor on a regular basis. 

Are there always tutors available for my particular course? 

We make every effort to develop a tutoring schedule that provides as many available hours as possible for as many courses as possible. The staff will be here during posted hours to answer questions or provide schedule information. Please feel free to call or drop by during our posted hours.  

When should I seek tutoring?

At the Academic Support Center, we like to say, "come early, come often." This is especially true for courses you find challenging. Don't wait until you fall behind to start seeking help.

Why does the tutor ask me questions?

By asking you questions, the tutor is able to determine areas where you need help and to make sure you understand what they are telling you.

How can I become a tutor? 

Students thinking about becoming a tutor must meet certain criteria. Please refer to the section “Become a Tutor".