This certificate program provides students and working professionals with the foundational software skills required for help desk technician roles.

  • Academic Division: Business Studies
  • Program Type: Certificate of Achievement
  • Campus: Cumberland, Gloucester, Online
  • Career Interest: Cybersecurity & Technology
  • Time Commitment: One-year
  • Financial Aid Eligible
  • Accreditation: MSCHE
  • CIP Code 11.0201

Program Learning Outcomes

This certificate program is designed to provide a foundation of software skills utilized in a help desk technician role. A Certificate of Achievement also allows working professionals the opportunity to obtain additional knowledge and skills while earning college credits.

Technology Help Desk Support DJC

Ready to start this program?

Summer sessions are still enrolling with sessions beginning June 22 and July 13.

Apply today!

Ready to start this program?

Summer sessions are still enrolling with sessions beginning June 22 and July 13.

Apply today!

Education Unique to Each Student

Choosing RCSJ is one of the best decisions I've ever made. This college has provided me with not only an education, but also with meaningful connections, mentors, and opportunities that have set the foundation for my future career.

Other Programs in this Academic Division

Accounting

Accounting

Business Studies
Associate of Applied Science (A.A.S.)
Cumberland, Gloucester, Online
Two-years
Accounting

Accounting

Business Studies
Certificate of Achievement
Cumberland, Gloucester, Online
One-year
Business Administration

Business Administration

Business Studies
Associate of Science (A.S.)
Cumberland, Gloucester, Online
Two-years
Business Administration

Business Administration

Business Studies
Certificate
Cumberland, Gloucester, Online
One-year