Technology Help Desk Support

This certificate program provides students and working professionals with the foundational software skills required for help desk technician roles.

Academic Division: Business Studies
Program Type: Certificate of Achievement
Campus: Cumberland, Gloucester, Online
Career Interest: Cybersecurity & Technology

Time Commitment: One-year
Financial Aid
Accreditation: MSCHE

CIP Code 11.0201

Program Learning Outcomes

This certificate program is designed to provide a foundation of software skills utilized in a help desk technician role. A Certificate of Achievement also allows working professionals the opportunity to obtain additional knowledge and skills while earning college credits.

View the Program Guide for more information about courses and semester sequencing.

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Apply for Free in Minutes

Next session starts: December 7, 2026

Our no-commitment application can help you decide if RCSJ is the right choice for you and your career goals.
Upcoming sessions start: December 14, 2026 and January 19, 2027

Apply Today!

Apply for Free in Minutes

Next session starts: December 7, 2026

Our no-commitment application can help you decide if RCSJ is the right choice for you and your career goals.
Upcoming sessions start: December 14, 2026 and January 19, 2027

Apply Today!

Education Unique to Each Student

Choosing RCSJ is one of the best decisions I've ever made. This college has provided me with not only an education, but also with meaningful connections, mentors, and opportunities that have set the foundation for my future career.